Customer Service Agent (1-4 yrs)

Greetings from Vibrantzz Management Services

Position: Customer Service Representative

Location: Pan Mumbai

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team . As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently.

Responsibilities:

- Handle incoming customer inquiries via calls, email, and live chat in a professional and timely manner.

- Assist customers with product information, order placement, and issue resolution.

- Provide troubleshooting and technical support for products as needed.

- Process orders, returns, and exchanges accurately.

- Maintain a positive and empathetic attitude towards customers at all times.

- Collaborate with other departments to ensure customer satisfaction and issue resolution.

- Keep detailed records of customer interactions and transactions.

Requirements:

- Excellent communication skills, both verbal and written.

- Strong problem-solving abilities and attention to detail.

- Ability to work well in a fast-paced environment.

- Previous experience in customer service or a related field preferred.

- Proficiency in Microsoft Office Suite and customer service software.

- High school diploma or equivalent required; college degree preferred.

Benefits:

- Competitive salary

- Health insurance

- Retirement savings plan

- Paid time off

- Professional development opportunities

Salaries:

Fresher 15 k To 20 k In Hand.

Experience 25k To 40k In Hand .

If you are passionate about providing exceptional customer service and thrive in a collaborative team environment, we encourage you to apply. Please submit your resume detailing your relevant experience .

Name: Hussain

Contact- 9137234426 orWhatsApp- 7045288819