Oracle Sales cloud Developer

Vertiv, a $4. 5B global organization with nearly 20, 000 employees, designs, builds and services critical

infrastructure that enables vital applications for data centers, communication networks, and commercial

and industrial facilities. We support today s growing mobile and cloud computing markets with a portfolio of

power, thermal and infrastructure management solutions.

Position Summary :

The Oracle Sales Cloud Developer will be responsible of the development of the Oracle Sales Cloud

applications. He/She will be the subject matter expert of the Oracle Sales Cloud application including its

integration with other digital tools.

The role will provide in-depth application support for Oracle Sales Cloud applications, execute and monitor

application enhancements requests, develop and configure front end application design, coordinate with

DB and backend integrations, escalate issues to application providers, deliver instance for development

regression testing and facilitate regular meetings with assigned group.

Key Duties

- Lead the development and the deployment of Oracle Sales Cloud System Configuration particularly in

the designing, building, testing, implementation and stabilization.

- Deploy system enhancements, service requests (change requests) ensuring solution is scalable and

meets overall business requirements and identify/document functional gaps

- Suport regression and integration testing when there is a new release as well as in any situation when

quick or detailed testing is a must.

- Lead or participate in root cause analysis / corrective action for critical issues and incidents

- Analyze production configuration issues and resolve any technical gaps

- Develop, support, maintain interfaces between Oracle Sales Cloud and related business critical

systems.

- Generate and maintain documentation for changes made to systems.

- Collaborate with the Project Management Office to estimate the delivery timelines, estimate resourcing

needs, and identify risks & issues upfront

- Work system specifications and develop functioning programs using the Oracle Sales Cloud Platform

or other Sales Enablement platforms

- Develop test plans to ensure proper system functionality and defects free release and meet business

requirements. Maintain systems to ensure reliability and performance.

- Escalate issues and requests to vendor or implementation partner and ensure timely resolution.

- Work effectively with remote team members, outsourced resources, and users to complete tasks.

- Conduct ongoing quality reviews and analysis of data in Oracle Sales Cloud. Identifies data quality

issues and escalates for corrective action

1 | P a g eJOB SUMMARY

School Background / Working Seniority

2-5 years of experience developing with Oracle Sales Cloud platforms, Oracle CX cloud

1-2 years experience in Oracle Sales Cloud integrations with other sales platforms

Bachelor s degree or equivalent

International experience

Experience in an international System Integrator company is a plus

Basic Skills

Strong English language skills

PMP or equivalent project management certification preferred

Analytical, and Problem-solving skills are required

Technical / Functional skills

Deep experience with Oracle Sales Cloud platform, Oracle cloud CX (Sales and Service)

Knowledge of Oracle ERP systems

Experience with Oracle Visual Builder (VBCS)

Experience with PL/SQL or MS SQL, Java and Javascript is preferred

Experience creating Functional Requirement Documentation

Excellent Communication and Teamwork skills

Process Discipline and Documentation skills essential

Ready to move beyond own area of comfort

Ability to be adaptable and flexible while responding to deadlines on assignments and workflow

fluctuations

Knowledge of ITIL v3 is preferred