Sr. Engineer Cslt - Tech Strategy

What youll be doing

Youll be part of a highly skilled group of marketing technologists who are responsible for the Verizon Business Group customer experience (CX) and marketing technology (martech) stack.

In this dynamic role, you'll be responsible for developing, maintaining, integrating, and implementing platforms and data flows across the stack to deliver omni-channel customer journeys and insights.

Working with the stakeholders and technology partners, youll be creating solutions designed to advance and mature the martech stack, ensuring it supports current and future marketing strategies and campaign needs, and integrates seamlessly with other corporate technologies. Youll also be part of new technology evaluations and proofs of concept for innovative new solutions including GenAI. You will play a leading role supporting our core Marketing and CX teams.

Responsibilities include:

• Partnering on cross functional projects with enterprise architecture, martech, CX, and GTS teams to deliver revenue impacting campaigns, end-to-end journeys, and insights.
• Creating technical documentation, data flow and system integration diagrams, and user stories.
• Executing technical development like APIs, business or third-party system integrations, hands-on in-platform configurations, and scripting.
• Finding ways to automate manual tasks and improve efficiencies.
• Supporting troubleshooting efforts.
• Identifying opportunities for new processes and optimization.
• Delivering forward-thinking solutions on-time and on budget.
• Coordinating and leading UAT testing efforts.
• Other duties as assigned.

What were looking for...

You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead cross-functional teams.

No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease.

Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution.

You'll need to have:

• Bachelors degree or four or more years of work experience
• Four or more years of relevant work experience
• Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises
• Three or more years hands-on experience working to optimize and troubleshoot data flows between marketing, sales, or business systems
• Hands-on experience developing Application Programming Interfaces (APIs) integrations and Java and/or Python scripting
• Hands-on experience creating system architecture documentation and authoring technical user stories
• Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms

Even better if you have one or more of the following:

• Hands-on experience with Adobe Experience Platform and other Adobe Experience Cloud applications
• A solid understanding of Salesforce data structures and relational databases
• Strong SQL skills and the ability to create complex SQL queries for data analysis
• Experience with Informatica and Adobe Fusion
• Adobe Business Practitioner certifications on the Products above (or equivalent)
• Previous experience with Pega Customer Decision Hub
• Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo
• Pega Certification.