Senior Experience Designer III

A Senior Experience Designer III is differentiated by their strong role in shaping processes and developing points of view based on a deeper understanding of partner motivations and business, technical, and customer context. Additionally, as a Senior Experience Designer III you may be more involved with the onboarding and recruiting experience as they grow mentorship skills for Lead-level and above work.

• Working independently with some guidance to identify and tackle larger, more open-ended problems and help plan overall approach.
• Judging solution quality and context appropriateness.
• Playing a role in evolving the design system by proposing updates and participating in feedback opportunities.
• Exploring user context, and engaging in targeted user centric activities.
• Participating in user insight gathering activities. Participating in analysis of observations to develop insights. Designing solutions that use user insights.
• Understanding motivations and drivers of partners to optimally design solutions within Verizon's business context and revenue model.
• Identifying project needs and engaging partners in conversation to fully understand needs.
• Presenting work and engaging in constructive dialogue with partners to understand the context of requirements and ensuring strong design rationale.
• Presenting overall design solutions and rationale to Business partners.
• Providing field mentorship in areas of expertise.
• Playing a lead role in mentoring new team members, with a focus on craft and process.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What were looking for...

You're an expert design practitioner who grounds user-centered design solutions in product, tech and business strategies. You excel in at least one core discipline, are able to work independently and deliver within deadlines. You're a model and mentor for designers in your areas of expertise on your projects and contribute more broadly to our communities of practice. You demonstrate growth as an individual practitioner and facilitate the growth of your peers.

You'll need to have:

• Bachelor's degree or five or more years of work experience.
• Four or more years of relevant work experience.
• Proficiency in UX, digital design skills and prototyping.
• Experience in user centric design overall.

Even better if you have one or more of the following:

• Bachelors or Masters degree in Design.
• Portfolio is all professional work.
• Contributed to multiple design programs or shipped products with a large user base.
• Contributed to overall product success.
• Experience designing across a variety of platforms, audiences, and domains.
• Demonstrated in understanding of the broader business, technical, and customer context.