Business Analyst/ Project Manager

ClinicMind, the nation s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is seeking a Business Analyst with a Project Management focus. This position involves working closely with key stakeholders to gather, analyze, and document business requirements for both new and existing projects. The role also requires bridging the gap between the technical team and business units to ensure solutions align with the organization s goals. Additionally, you will oversee the management and execution of projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities:

1. Business Analysis:

• Collaborate with stakeholders to understand business needs and translate them into clear and actionable requirements.

• Conducts a gap analysis to identify business inefficiencies and recommend solutions.

• Create and maintain detailed documentation including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories.

• Conduct feasibility studies, cost-benefit analysis, and risk assessments.

2. Project Management:

• Develop and manage project plans, timelines, and schedules.

• Define project scope, objectives, and deliverables.

• Coordinate with cross-functional teams including developers, designers, and QA.

• Monitor project progress and make adjustments as needed to ensure timely delivery.

• Communicate project status to stakeholders, managing expectations and escalating issues when necessary.

• Conduct post-project reviews and provide recommendations for future improvements.

3. Stakeholder Management:

• Lead meetings with stakeholders, ensuring that their requirements are understood and met.

• Facilitate workshops to gather input from business teams and subject matter experts.

• Manage relationships with external vendors and contractors if applicable.

4. Quality Assurance:

• Support testing phases by developing test plans, test cases, and ensuring that solutions meet business requirements.

• Ensure the implementation of quality assurance standards throughout the project lifecycle.

5. Risk & Issue Management:

• Identify and proactively manage project risks and issues.

• Develop mitigation plans and solutions to minimize potential project impacts.

6. Change Management:

• Support change management processes by preparing stakeholders for changes and helping them adapt to new systems or processes.

Key Skills & Qualifications:

1. Bachelors degree in Business Administration, Information Technology, or related field.

2. Minimum of 3-5 years of experience in business analysis and project management.

3. Knowledge of software development life cycle (SDLC) and Agile methodologies.

4. US Healthcare knowledge is an added advantage

5. Desirable Certifications

1. Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA).

2. Project Management Professional (PMP) or Certified ScrumMaster (CSM).

3. Agile Certified Practitioner (PMI-ACP).

6. Tools & Technologies:

1. Project Management Tools: ( At least one )

1. Microsoft Project This is used to create project timelines, Gantt charts, and resource management.

2. Trello or Asana This is for task management and tracking project milestones.

3. Smartsheet For collaborative project management with features for tasks, timelines, and reporting.

4. Monday. com A visual platform for project tracking and team collaboration.

5. Basecamp For team collaboration and project management with shared calendars, to-dos, and file sharing.

2. Data Analysis & Reporting Tools:

1. QuickSight/Tableau/Power BI For data visualization and business intelligence reporting.

2. Basic SQL To query databases for business insights.

3. Business Analysis Tools:

1. Jira For managing and tracking user stories, requirements, and progress.

2. Confluence To document and share requirements, specifications, and meeting notes.

3. Visio or Lucidchart For creating process flows and system diagrams.

4. Balsamiq or Axure For creating wireframes and prototypes.

Position Requirements

• Must have a stable internet connection minimum of 5 MBPS

• Must have a mobile data plan as a backup

• Must be in a quiet environment

• Must be comfortable working the US Eastern Time business hours

• Minimum system requirement: Latest i5 with SSD hard disk (i7 preferred), 16GB RAM (32 GB preferred)