Department Manager

Key Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers
• You evaluate your team s performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPIs for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape

To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences:

• Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style
• A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail
• 1-2+ years of transferrable experience welcome
• Management experience in a customer-facing environment
• Previous experience of leading and managing teams