Opentext Documentum Consultant

• The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe
• Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems
• Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must

You are great at

• Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud, Customer premises, or 3 rd party IaaS.
• Troubleshoot and find resolutions/workarounds to incidents
• Design, develop and test fixes for problems arising on top of customizations to OT products
• Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
• Development of customizations
• Work on performance tuning
• Performing deployments and applying product patches. Perform Upgrades, Migrations.
• Work in shifts: Night Shifts(Initially for few months continuous night shift) and then on rotational night shifts

Skill set required:

Between 5 to 6 years of experience supporting OpenText LSQM including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment.

Technical skills:

• Resource who has clear understanding of
  • LS architecture
  • Good/Decent functional knowledge on all LS modules
• Operating Systems: Linux and/or Windows.
• Strong troubleshooting skills Maintenance and support
• Knowledge of code fixes and packaging releases
• Directory Services: Open-LDAP, Active Directory
• Knowledge of patching and upgrade
• Thorough knowledge of Documentum Fundamentals, Documentum Administration and D2 Configurations
• Strong expertise in D2 customizations like plugin developments..etc
• Desired experience in Documentum Content Server, DFC, BOF, DQL, Documentum Administrator, WebLogic, Tomcat , SSO
• Proficient in techniques for performance tuning and tuning RDBMS query performance
• Knowledge on Quality & Manufacturing and Regulatory is a must
• Knowledge of Regulatory Affairs, RIM, Compliance and Validation, Quality assurance/systems and life sciences and pharmaceutical industry in general
• Solid understanding & experience in GxP, eCTD, GAMP and delivering validated applications (21 CFR Part 11)
• Database: MSSQL , Oracle (DML and routine maintenance tasks)
• Excellent communication / presentation / verbal and written communication skills.