Tele Caller

Job Description:

Vedant Group is one of the leading real estate developers in Surat, known for its commitment to delivering premium properties and exceptional customer experiences. We specialize in residential and commercial real estate projects that redefine urban living standards. Join our dynamic team to contribute to our success and grow with us in the real estate industry.

Roles & Responsibilities:

• Outbound & Inbound Calls: Handle both outbound and inbound calls to prospective clients, providing information about our ongoing and upcoming real estate projects.
• Lead Generation: Engage potential customers through cold calls, follow-ups, and referrals to generate quality leads for the sales team.
• Product Knowledge: Provide detailed information about properties, including pricing, availability, features, and benefits.
• Customer Engagement: Assist in answering client queries, addressing concerns, and providing solutions to build strong relationships with potential buyers.
• Appointment Scheduling: Schedule site visits and meetings for the sales team with interested clients.
• Database Management: Maintain and update client data accurately in the CRM system to ensure effective follow-up and customer relationship management.
• Sales Support: Collaborate with the sales team to provide relevant information and assist in closing deals, ensuring seamless communication between departments.
• Achieve Targets: Meet or exceed daily/weekly/monthly call targets and contribute to the overall sales goals.