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17 Value Point Systems Jobs

Required - Support Engineer (Zscaler) - Cochin

3-4 years

Kochi

1 vacancy

Required - Support Engineer (Zscaler) - Cochin

Value Point Systems

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Role & responsibilities

  • Create, verify and manage configuration changes to SWG, zero-trust and DLP solution.
  • Provide advanced troubleshooting and resolution of incidents.
  • Perform detailed Root Cause Analysis (RCA) for recurring issues and implement corrective actions.
  • Collaborate with OEM and other technical teams for complex issue resolution and system improvements.
  • Participate in quarterly and monthly review meetings to discuss deployment status, new features, and BAU operations.
  • Develop and maintain detailed documentation, including cookbooks, run books, SOP and configuration guides.
  • Support the integration of the SSE platform with other technologies and cloud solutions.
  • Should be able to upskill with any new or added featured released by OEM and keep always updated.
  • Should be flexible to work during escalations


Preferred candidate profile -Ready to relocate Kochi



Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

Prepare for Support Engineer roles with real interview advice

Top Value Point Systems Support Engineer Interview Questions

Q1. if a laptop os crashed, what you do to recover the file?
Q2. What is the difference between service request and incident
Q3. if a system not getting internet. what steps you do to troubleshoot?
View all 24 questions

What people at Value Point Systems are saying

Support Engineer salary at Value Point Systems

reported by 2 employees with 3-4 years exp.
₹2.8 L/yr - ₹3.5 L/yr
52% less than the average Support Engineer Salary in India
View more details

What Value Point Systems employees are saying about work life

based on 416 employees
54%
39%
53%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Value Point Systems Benefits

Health Insurance
Job Training
Soft Skill Training
Team Outings
Work From Home
Cafeteria +6 more
View more benefits

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