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Vacation Feast

Compare

4.0

based on 1 Review

8 Vacation Feast Jobs

Sr Operation Executive

Vacation Feast

4.0

based on 1 Review

1-4 years

Chennai

1 vacancy

Sr Operation Executive

Vacation Feast

posted 6d ago

Job Role Insights

Key skills for the job

Operations Business Administration Vendor Management Travel Management Service Delivery Management Customer Service Operations

+ 2 more

Job Description

We are seeking a motivated and experienced Senior Operations Executive to join our dynamic travel team. This key role ensures the smooth execution of travel services for our clients by managing hotel bookings, cab arrangements, vendor coordination, and delivering exceptional on-tour support. If you thrive in a fast-paced environment, excel in multitasking, and have outstanding communication and organizational skills, we want to hear from you.

Key Responsibilities:

Booking Management:

Oversee hotel and cab bookings, ensuring cost efficiency and alignment with client preferences.

Negotiate and manage contracts with hotels and transport providers to secure favorable terms.

Maintain a comprehensive vendor database for streamlined service delivery.

Vendor Coordination:

Develop and maintain strong vendor relationships for reliable and timely service.

Confirm bookings and address changes or cancellations with vendors efficiently.

Monitor vendor performance and provide constructive feedback for improvement.

Client Support:

Serve as the primary contact for clients during their tours, addressing queries and resolving issues promptly.

Communicate itinerary updates and changes to clients proactively for a seamless experience.

Offer 24/7 support during tours for emergencies or unforeseen situations.

Operational Efficiency:

Collaborate with sales and itinerary planning teams to meet client requirements.

Prepare and share detailed itineraries with clients before travel.

Ensure adherence to company policies and procedures in all service operations.

If you are passionate about travel and excel in organization and problem-solving, apply now to join our team ( hr@vacationfaeast.com ) and make a meaningful impact!

Requirements

Education: Bachelor\u2019s degree in Travel Management, Business Administration, or related fields.

Experience: 1-4 years in travel operations, with expertise in hotel and cab bookings.

Strong knowledge of travel industry trends and vendor networks.

Exceptional negotiation, communication, and interpersonal skills.

Ability to work under pressure and multitask effectively.

Proficiency in travel management software.

Availability for on-call client support during tours.

Benefits

Join a dynamic and enthusiastic team at a rapidly growing travel agency.

Enjoy a competitive salary package with performance-based incentives.

Benefit from subsidized meals.

Gain exciting opportunities to travel.