Inside Sales

UpSurge Infotech is looking for Inside Sales to join our dynamic team and embark on a rewarding career journey The Inside Sales Professional is responsible for generating and qualifying leads, nurturing relationships with potential clients, and closing sales deals over the phone or through digital communication channels

This role requires strong interpersonal skills, product knowledge, and the ability to meet or exceed sales targets

Responsibilities:Lead Generation:Identify and research potential customers and leads

Use various lead generation methods, including cold calling, email marketing, social media, and inbound inquiries

Maintain a database of leads and update contact information regularly

Client Engagement:Initiate contact with leads to introduce products or services

Understand customer needs and challenges and offer tailored solutions

Build and maintain strong customer relationships through effective communication

Sales Pitch and Presentation:Develop and deliver compelling sales pitches and presentations

Clearly articulate the features and benefits of products or services

Address customer objections and concerns

Sales Negotiation:Negotiate pricing and contract terms with customers

Close sales deals and achieve or exceed sales quotas

Upsell and cross-sell additional products or services where applicable

Sales Administration:Prepare and maintain accurate sales records and reports

Update the CRM (Customer Relationship Management) system with lead and customer information

Process orders and contracts efficiently

Market Research:Stay updated on industry trends, competitor products, and market conditions

Provide feedback to the marketing and product development teams to improve offerings

Customer Follow-Up:Conduct post-sale follow-up to ensure customer satisfaction

Address any issues or concerns raised by customers

Seek referrals and opportunities for repeat business