Front Office Executive

Job Summary:

We are looking for a personable and professional Front Office Executive/Receptionist to be the face of our educational center located in Deccan, Pune. In this role, you will interact with students, parents, and visitors, ensuring a smooth and welcoming experience. Your primary responsibilities will include handling inquiries, managing appointments, and supporting student admissions.

Key Responsibilities:

• Greet and assist visitors, students, and parents, ensuring a welcoming and friendly atmosphere.
• Handle inquiries about the institute's courses (JEE, NEET, foundation courses, and online educational products) both in-person and over the phone.
• Assist in the admissions process by providing accurate information and guiding parents/students through necessary procedures.
• Manage incoming calls, schedule appointments, and maintain visitor logs.
• Coordinate and communicate with internal teams to ensure smooth day-to-day operations.
• Ensure the reception area is clean and organized.
• Handle general administrative duties as needed, including filing, data entry, and record-keeping.

Requirements:

• Proven experience in a similar front office, receptionist, or administrative role, preferably in the education sector.
• Good communication skills in English and Hindi are required. Marathi communication is an advantage.
• Must be presentable and professional in appearance and demeanor.
• Strong organizational skills with attention to detail and the ability to multitask.
• Customer-oriented with a friendly and approachable attitude.
• Comfortable using basic technical tools such as CRM and office software.
• Graduates are preferred.

Contact : 7517000348