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22 Upsell Jobs in Chennai

Hiring Freshers AND EXP For Customer Support WITH WFH AFTER 3 Months

0-4 years

₹ 2.75 - 3.5L/yr

Chennai

20 vacancies

Hiring Freshers AND EXP For Customer Support WITH WFH AFTER 3 Months

Foundever

posted 3d ago

Job Role Insights

Job Description

Job Description


Greetings from FOUNDEVER


HIRING For Customer support With Work From Home Opportunity After 3 Months



  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Patience and empathy for customers
  • Proficiency in customer support software and tools
  • Previous experience in customer service is preferred but not required
  • Respond to customer inquiries via phone and email.
  • Identify and resolve customer issues promptly and effectively.
  • Provide clear and informative solutions to customer problems.
  • Build strong customer relationships through excellent communication and empathy.
  • Document customer interactions and resolutions in our CRM system.
  • Contribute to the improvement of customer support processes and procedures.
  • Meet performance metrics, such as customer satisfaction and first-contact resolution rates.

Location: Ramanujan IT city, Taramani ,Chennai.


Interested candidates, please share your updated resume to WhatsApp number

Vinitha (7845813019) Looking only Immediate joiners


Job Details:


  • Shift: Should be flexible for night shifts
  • Work Week: 5 working days, 2 rotational days off (not fixed weekends).
  • Transport: Free pick-up and drop facility within a 25* km radius.
  • Salary: 2.70 - 3.50 LPA (based on experience) + attractive incentives

Role: Non Tech Support - Voice / BlendedIndustry


Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment


Type: Full Time, PermanentRole


Category: Voice / Blended


Education UG


Graduation Not Required



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

What people at Foundever are saying

1.8
 Rating based on 4 Customer Support reviews

Likes

Overall company is good and nice to work.

  • Job security - Good
Dislikes

No career growth and full of politics

  • Work satisfaction - Poor
  • +1 more
Read 4 Customer Support reviews

Customer Support salary at Foundever

reported by 14 employees
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₹2.2 L/yr - ₹4 L/yr
12% more than the average Customer Support Salary in India
View more details

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