Relationship Manager - Direct Sales - Real Estate (2-5 yrs)

Role Overview: As a Relationship Manager, you will play a key role in guiding customers through their home-buying journey. From managing leads to closing deals, you'll be the trusted advisor helping clients make informed decisions.

Key Responsibilities

- Manage customer leads generated via digital engagement, database calls, and the call centre on our tech platform.

- Nurture leads to successful closures by matching customers with the right projects based on their needs.

- Facilitate and coordinate customer site visits to enhance the booking process.

- Build and maintain long-term customer relationships to boost loyalty and encourage referrals.

- Handle the lead funnel across communication channels, including calls, texts, and video interactions.

- Assist customers with online bookings, resolve queries, and provide support with financial arrangements.

- Negotiate with customers and developers to ensure smooth and successful transactions.

- Work closely on assigned projects to enhance online property information and assist with payment schedules.

Qualifications & Skills

- Graduate degree (MBA preferred).

- Minimum 2 years of experience in real estate sales preferred.

- Strong communication skills in English, Hindi, and Marathi.

- Comfortable with direct selling and face-to-face interactions.

- Willingness to travel within designated zones.

- Proficient in using technology and open to learning new tools.

- Basic understanding of the real estate market and trends.

- Negotiation skills and a customer-focused mindset.

- Experience in CRM tools is a plus.