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11 Upland Jobs

QA Analyst II - Business Systems

Upland

2-3 years

Bangalore / Bengaluru

1 vacancy

Upland

posted 16d ago

Job Role Insights

Key skills for the job

Manual Testing Computer Science Salesforce Quality Assurance Biochemistry

Job Description

QA Analyst II - Business Systems

Quality Assurance India, India Bangalore, India India

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Description

QA Analyst II

Job Description

Opportunity Summary:

We are looking for an enthusiastic and dynamic individual with an overall experience of 2 - 3 years to join Upland India as a QA Analyst for our Upland Shared Services Organization (SSO). The individual will work on testing for projects and break/fix support items in Salesforce, NetSuite and other Business Systems.

What would you do

Design, implement, and refine testing processes and procedures to identify potential issues effectively.
Monitor quality metrics and performance indicators, report findings to management, and propose actionable improvements.
Ensure products and services meet customer expectations and regulatory compliance standards.
Collaborate with product development teams to recommend improvements and solutions for identified quality issues.
Analyze test results and produce comprehensive reports that detail findings and recommendations for quality enhancement.
Create and maintain detailed documentation for quality testing and assurance activities.

What are we looking for

Technical Skills

The following skills are needed for this role.

You can do the addition or deletion of the skills as per your requirement.

Experience:

2 - 3 years in QA testing
Bachelor s degree required - Computer Science, MIS or equivalent

Primary Skills: The candidate must possess the following primary skills:

Proven experience as a Quality Analyst or similar role testing Business Systems (Salesforce, NetSuite, etc).
Ability to document test scripts, execute test scripts, and triage issues.
Strong analytical skills and excellent attention to detail, and the ability to identify issues that could lead to significant problems.
Ability to work until 1pm CT (Mon - Fri)

Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:

Demonstrated ability to learn and adapt to new technologies and processes.
Goal-oriented, with a strong focus on achieving quality benchmarks and organizational objectives.

Soft Skills:

Thrives collaborating in a team environment with a diverse range of people
Able to have a change of mind, and able to change the minds of others
Writes clearly and concisely
Excellent Comprehension and Communication skills
Capable of working without a company office, with a fully remote team
Excellent organizational and time management skills.

Growth Skills:

Possesses a good work ethic; a self-starter with a desire to grow
Always looking for better ways to get the job done

Qualification

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About Business System

The Business Systems Team implements and supports specialized applications that support our business processes within Upland Software.

We are directly responsible for all of Upland s sales, customer success, accounting, and finance systems and enterprise applications integrations. We build and extend these applications to support the processes of our business partners and rationalize our application landscape to ensure it is optimized for efficiency and spend.

These internal-facing applications include a multitude of different applications and environments, including Salesforce, Adaptive Planning, NetSuite, Boomi, Catalyst, Xactly, UKG, etc.

Our Enterprise Applications team is made up of a combination of roles to best support the services we offer.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

#LI-Remote

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Employment Type: Full Time, Permanent

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