ServiceNow - QA Analyst

What if the work you did every day could impact the lives of people you knowOr all of humanity

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Illumina is seeking a highly motivated and team-oriented QA Analyst to ensure quality and functionality of the ServiceNow platform. In this role, you will be a key member of an Agile development team. You will leverage your deep understanding of QA principles to design, execute, and maintain a comprehensive testing strategy.


Responsibilities:

• Partner with business analysts, developers, and stakeholders to understand new features, functionalities, and requirements to build comprehensive test plans.
• Develop and document test cases, test strategies, identify test areas for automation and other test artifacts.
• Collaborate with business analysts and stakeholders to create User Acceptance Test (UAT) scripts and facilitate their execution.
• Build and maintain automated test scripts using tools such as ServiceNow Automated Test Framework (ATF).
• Analyze test results, identify defects and work with developers to ensure timely resolution.
• Stay up to date on latest ServiceNow features especially around testing.
• Provide testing estimate and time estimates as part of Sprint Planning.
• Create test process and procedure documentation

Requirements

• At least 1-2 years minimum working as a QA analyst with domain experience in the ServiceNow platform.
• Demonstrated experience writing test plans, test cases and test strategies.
• Experience performing both manual and automated testing with preference given to using tools such as ServiceNow ATF framework.
• Ability to represent test plans and test coverage using enterprise tools such as Visio, Lucid Chart, Teams, Confluence, Jira and others
• Experience working in an Agile development environment with Product Owners and Developers
• Experience working in a regulated environment within a global company (preferred)
• Working knowledge of ITIL processes or certification (preferred)

Education:

Bachelor of Science in Computer Science, Business, or related field preferred

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.