Optometry Technology Specialist

Sales : Optometry : Equipment installation, maintenance & management
Review the store layout in liaison with the IRSG team and provide preliminary approval / recommendations for the same based on the guidelines
Oversee the installation of the equipment in the store under their respective region, prepare and send the evaluation report based on the same
Ensure the completion of the service / maintenance as per satisfactory standards, prepare and send the completion report based on the same
Undertake periodic audit of the store equipment of the respective region to ensure that its managed as per defined guidelines
Oversee the dismantling and installation of equipment as per the guidelines in case of store closure / shifting
Store layout as per defined parameters
Installation / dismantling and service of equipment as per the standards
Audit report of stores

Adherence to timelines
Adherence to prescribed standards
Compliance status
% downtime

Sales : Optometry : Performance Monitoring
Undertake periodic visits to the stores and liaison with the store optometrists and customers to track the errors and report the variances observed from the defined standards for action planning
Reduce the errors
Error matrix report
% of errors reported
Adherence to guidelines

Sales : Optometry : Training
Evaluate the optometrists on their capability / alignment with the defined standards and identify areas of development
Impart training to the optometrists as per the defined guidelines and the plan
Conduct assessment for participants and recommend appropriate actions based on the assessment
Training delivery
Training evaluation

Adherence to timelines
Training effectiveness
No. of employees covered

Sales : Optometry : Sales Management
Cascade the sales target for contact lenses, powered sunglasses, bifocal to PAL, eye test volume, etc. from the corporate to the individual store optometrists
Monitor and drive sales to ensure that the targets are met and undertake corrective actions
Sales target
Average Monthly Sales
Achievement against targets
Sales : Optometry : People Management
Screen the candidates (lateral and campus candidates) based on their resumes and conduct preliminary assessment of the candidates as per the prescribed guidelines
Provide a point of view regarding the interest areas, development areas, career aspirations, etc. of the store optometrists for identifying avenues of engagement with them
Candidates selected as per the defined criteria
Engaged optometrists
Quality of hires
Adherence to guidelines
Engagement scores