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Services Support Representative 4
0-4 years
₹ 2.95 - 6.1L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Services Support Representative 4
Unisys
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
What success looks like in this role:
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers. Escalates complex problems to higher level of expertise within organization. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
You will be successful in this role if you have:
High School diploma Excellent verbal and written communication. Willingness and ability to work in shifts (24 x 7). Good Knowledge on Operating Systems, Hardware, Networking and MS Applications. Multitasking and coordination skills.
Team Player. Well versed with technology (understanding of networks, monitoring, DBMS, Windows). Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.). Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
.
Employment Type: Full Time, Permanent
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People are getting interviews at Unisys through
People are getting interviews through
(based on 42 Unisys interviews)
Job Portal
Campus Placement
Company Website
Referral
Recruitment Consultant
45%
14%
14%
12%
5%
10% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Unisys are saying
Rating based on 11 Service Support Representative
reviews
Anonymous · Service Delivery
in Bangalore/Bengaluru
Likes
Colleagues are friendly
Dislikes
Working hours is 10 to 11 hours a day and 5 days a week
Read 11 reviewsService Support Representative salary at Unisys
reported by
75
employees
₹2.8
L/yr - ₹6.1
L/yr
13%
more
than the average Service Support Representative Salary in India
View more details
What Unisys employees are saying about work life
based on 1.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Unisys Benefits
View more benefits
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Unisys Bangalore / Bengaluru Office Locations
Bengaluru Office
Unisys India RGA, 3/1, Sarjapur Main Rd, Carmelaram, Hadosiddapura, Chikkakannalli
Bengaluru
Karnataka 560035
Karnataka 560035
Bengaluru Office
Unisys India - SJR, Plot No. 13,14 & 15, 4th Floor & 5th Floor, SJR iPark, EPIP Area, Whitefield
Bengaluru
Karnataka 560066
Karnataka 560066
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