Operations Manager

Roles and Responsibilities

• Manage day-to-day operations of the team, ensuring efficient service delivery to customers.
  
• Oversee project management activities, including planning, execution, monitoring, and reporting.
  
• Develop and maintain strong relationships with clients through effective customer management practices.
  
• Ensure compliance with process management standards and best practices across the organization.
  
• Lead a team of professionals to achieve operational excellence and drive business growth.