Manager Software Engineering

We are seeking a seasoned Engineering Manager to join our dynamic team. As a first-line manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals. Responsibilities:   Technical Leadership: • Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices. • Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code. • Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications. • Ensure accountability for the team’s technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot). • Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence. • Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework. • Understand CI/CD pipelines from build, test, to deploy phases.   Team Management: • Lead and manage a team of software engineers, fostering a collaborative and high-performance environment. Conduct regular performance reviews, provide feedback, and support professional development. • Foster a culture of service ownership and enhance team engagement. • Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches. • Promote a growth mindset, understanding and driving organizational change. • Actively seek opportunities for team growth and cross-functional collaboration.  • Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.   Coaching and Development: • Grow and develop the team technically and with a quality mindset, providing strong and actionable feedback. • Provide technical mentorship and guidance to engineers at all levels, fostering a culture of learning, collaboration, and continuous improvement, encouraging the team to experiment, learn, and iterate on processes and technologies. • Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity within the team.   Execution Excellence: • Oversee the planning, execution, and delivery of high-impact software projects, ensuring they are completed on time and within budget. Manage team workload and capacity, setting priorities and managing risks and tradeoffs. • Align team efforts with the strategic direction of the company, understanding the big picture and business needs. • Demonstrate engineering excellence and service ownership, including cost and quality management of services, and effective production management. • Collaborate with cross-functional teams, including product management, design, and operations, to ensure alignment and successful delivery of projects. Communicate effectively with stakeholders at all levels. • Make deployment decisions with appropriate risk mitigation. Minimum Qualifications:  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 8+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. • Proven track record of leading and delivering large-scale, complex software projects. • Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript. • Extensive experience with software architecture and design patterns. • Strong understanding of cloud technologies and DevOps principles. • Excellent problem-solving skills and attention to detail. • Excellent communication and leadership skills, with a demonstrated ability to influence and drive change.   Preferred Qualifications:  • Master’s degree or PhD in Computer Science, Engineering, or a related technical field. • Experience with cloud platforms like Azure, AWS, or GCP. • Familiarity with CI/CD pipelines and automation tools. • Knowledge of agile development methodologies.  • Experience in a complex, matrixed organization. • Demonstrated commitment to diversity and inclusion initiatives. • Familiarity with developing accessible technologies