Associate Mgr. Tax Data Filing

Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly. You will also drive process standardization, automation, and improvement in all aspects of Tax to ensure their scalability and continuing effectiveness. In relation to this, you will lead the development and formal documentation of processes and internal controls. You are expected to foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams.

Essential Duties and Responsibilities:

Strong problem solving, time management and priority setting skills
Develop strong relationships and alignment with our internal partners.
Ensure that all daily production requirements are completed each day with sufficient documentation to enable
Drive the establishment and refinement of the UKG Services process methodology and best practices
Generate operational metrics to communicate and manage the performance of the production team
Facilitate the delivery of training as required by internal or external customers
Performs interview process for new hires for roles within team.
Builds and maintains strong peer relationships within the team and across the organization.
Train team members on new or enhanced operation procedures and policies.
Implement quality control measures.
Other duties may be assigned from time to time

Qualification:

Overall Experience should be around 8 to 12
4+ years of team leading or supervisory experience leadership role
Experience supervising Tax/Payroll Team representatives
Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion
FPC or any Payroll related certification
3+ years of process/operational excellence experience

Preferred Qualifications/Skills:
4- 5 + years of US Payroll/ US Taxation and/or services industry experience
Working knowledge of UltiPro is a plus
Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)

Interpersonal Skills:
Excellent written and verbal communication skills
Conflict resolution
Management experience
Excellent customer service skills
Ability to handle multiple tasks under tight deadlines
Highly motivated and team oriented