Bolt.Earth - Key Account Manager (2-3 yrs)

Roles and Responsibilities:

- Act as the primary point of contact for clients, addressing inquiries and concerns.

- Ensure client accounts are well-maintained and lead generation is fulfilled with existing accounts.

- Build and nurture strong customer relationships, collaborating with internal teams.

- Utilize data analytics to track client satisfaction, account performance, and lead generation.

- Identify and execute upselling and cross-selling opportunities within key accounts.

- Handle clients with a revenue portfolio of - 3 crore per month.

- Take complete ownership of assigned tasks and deliverables.

- Work independently as well as in a team environment.

- Stay updated with industry trends and market knowledge.

- Travel frequently as required for client engagements.

Skills and Qualifications Required:

- 2-3 years of experience in Key Account Management, Client Relationship Management, or a related field.

- Hands-on experience in upselling and cross-selling with key accounts.

- Strong interpersonal and communication skills.

- Proven experience in managing high-value clients.

- Analytical mindset with strong problem-solving abilities.

- Proficiency in using various tools for account management.

- Fluency in English and Hindi is preferred