Cluster Manager- Micro Mortgages

2. Daily/Weekly /Monthly monitoring of the accomplishment of targets according to theannual/monthly targets established for the area and branches under his/herresponsibility to provide guidance and solutions to his/her team as required

3. SupportsLoan Officers- in his/her area in their duties of client visits, riskassessment and recovery strategies

4. Efficient staffing by timely recruitment& training

5. SupportsRelationship Officers- in his/her area in their duties of client visits, riskassessment and recovery strategies

6. Shouldbe ready to travel extensively across the cluster of control for businessrequirements

7. Customer (BothInternal & External)

8. Ensurethat customers are aware of the Product and services properly

9. Ensurethat customers are explained about the Terms & Conditions of Product

10. Focus on lower TAT as per laid down standards.

11. Internal Process

12. Monitor health of portfolio

13. Ensure compliancewith lending guidelines, quality framework and audit requirements; ensurespeedy resolution of any audit observations and take necessary steps to preventrecurrence audit andother regulations.

14. Ensure,supervise the correct implementation of the credit procedures including all therespective tools

15. Innovation & Learning

16. Ensure goal-setting, mid-year review and annual appraisal process withinspecified timelines for self and reportees

17. Evaluatethe staff competences in terms of promotion, business assessment and creditrisk assessment capacity and propose solutions for improvement

18. Expectedto be updated with all new improvement & innovations happening in themarket and competitors