Inside Sales Executive

Responsibilities

Contacting potential or existing customers to inform them about our products â€
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Sourcing prospect customer data from sources online & offline
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information on CRM tools

Requirements

Proven experience as Inside Sales Executive or other sales/customer service role •
Proven track record of successfully meeting sales quota
Good knowledge of relevant programs (Health sector preferred) and telephone systems
Ability to learn about products and describe/explain them to prospects
Excellent knowledge of English (Compulsory), Hindi & Regional language preferred •
Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints