Certified Medical Assistant

Opportunity

The Certified Medical Assistant, under the direction of the lead/managing team leader, has primary responsibility for supporting care management activities from member program pre-enrollment through active program participation. This role will work in partnership with the nursing team to support best care practices and operational standards. On the Intake team the Medical Assistant will work cross-collaboratively to capture, enter and confirm health profile information vital for virtual on-boarding visits. This includes organizing multiple inputs such as medication lists, primary care, specialist and pharmacy contacts across different systems and software. This team thrives on delivering highly reliable and accurate performance. The treatment team supports daily operations that most closely resemble an outpatient or clinic practice. While hands-on skills such as phlebotomy are not involved, this team works with multiple providers, nurses and health coaches to maintain care by managing member information, faxes, pharmacy calls (i.e. prior authorizations) and systems documentation. This team thrives on communication, problem solving and organizational skills.

Both teams participate in pilots, process improvement efforts and working sessions to design the most supportive member experience with a focus on executing efficient and effective processes.

Responsibilities

Qualifications

Compensation and Benefits

The compensation range for this position is $21 per hour.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin