Web Performance Analyst

• Utilize APM tools such as Dynatrace, Lighthouse, PageSpeed Insights, and others to monitor the performance of web applications while maintaining a balance between real user monitoring and scenario testing
• Track application performance and health as well as user behavior trends by providing analysis of Core Web Vitals (LCP, FID, and CLS) and other KPIs
• Create and own a repeatable, automated process for identifying, monitoring, and informing business leaders of problems or trends relating to site performance
• Monitor platform performance continuously for the impact of updates and hotfixes
• Take control of the error tracking process to find and count new faults and monitor how releases affect already-found errors
• Inform those with varied levels of performance metric experience in a way that they can understand

Job Requirements:

• Bachelor s/Master s degree in Engineering, Information Systems, Computer Science (or equivalent experience)
• At least 4+ years of relevant experience as a Web Performance Analyst
• Demonstrable experience working with JSP and JavaScript
• 2+ years of expertise with Application Performance Monitoring (APM) tools
• Prior Dynatrace expertise is preferred
• Nice to have some experience supporting complex pre-production or production environments, preferably in a large-scale eCommerce environment
• Solid understanding of front-end web application assets like JSON, XML, HTML, etc. is desirable
• Strong understanding of back-end web application platforms including DB2, MQ, WebSphere Commerce, Java, etc. is preferred
• Ability to communicate with audiences with different technical backgrounds
• Ability to work alone with little guidance or supervision
• Excellent conversational and written English communication skills