filter salaries All Filters (1)

Clear all

3,528 Troubleshooting Jobs in Hyderabad / Secunderabad

Support Engineer, Amazon

1-6 years

₹ 4 - 14.1L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Support Engineer, Amazon

Amazon

posted 1d ago

Job Description

Selling Partner Identity Verification (SPIV) team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate Identity verification platform. Identity verification is becoming a critical component to protect our customers from bad actors and provide fast and secure registration and account management capabilities. We provide an end to end solution for identity verification and account lifecycle management for various Amazon businesses across globe (North America, Europe, Japan, China and more). Our customers include Mechanical Turk, Selling on Amazon, Amazon Pay, Amazon Flex etc. We continuously strive to scale our systems to serve millions of Amazon customers with high accuracy, least friction, in a highly secure manner to enable a safe and secure shopping experience for customers.

Engineers in the team need a strong understanding of Computer fundamentals and practical experience in working with large scale distributed systems. Experience with web services-based applications, especially at massive scale, is helpful.

Come join the exciting journey to outsmart the fraudsters and provide a secure environment for our customers through identity verification !!

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.

Some of the key job functions

Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services

Work on operations and maintenance driven coding projects, primarily in Java, Python, or shell scripts, AWS, web technologies projects.

Software deployment support in staging and production environments

Develop tools to aid operations and maintenance

System and Support status reporting

Ownership of one or more Digital products or components

Customer notification and workflow coordination and follow-up to maintain service level agreements

Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set - 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages


Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Support Engineer roles with real interview advice

What people at Amazon are saying

4.1
 Rating based on 25 Support Engineer reviews

Likes

Transport facility

Dislikes

No work life balance stressfull job Focus and pip are considered more than work

  • Salary - Bad
  • +6 more
Read 25 Support Engineer reviews

Support Engineer salary at Amazon

reported by 169 employees with 1-6 years exp.
Lock Unlock
₹4.9 L/yr - ₹17.1 L/yr
54% more than the average Support Engineer Salary in India
View more details

Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

eBay

3.8
Compare

Wipro

3.7
Compare

Microsoft Corporation

4.0
Compare

Meesho

3.7
Compare

Myntra

4.0
Compare

Snapdeal

3.8
Compare

Uber

4.2
Compare

Accenture

3.8
Compare

Etsy

4.2
Compare

Tesla

4.2
Compare

Deloitte

3.8
Compare

Infosys

3.6
Compare

Cognizant

3.7
Compare

Apple

4.3
Compare

IBM

4.0
Compare

Facebook

4.3
Compare

Similar Jobs for you

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Gurgaon / Gurugram

1-6 Yrs

₹ 10-11 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

1-6 Yrs

₹ 10-11 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

1-6 Yrs

₹ 3-8 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

1-6 Yrs

₹ 9-10 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

1-6 Yrs

₹ 10-11 LPA

Software Support Engineer 2 at Amazon India Software Dev Centre Pvt Ltd

Chennai

0-7 Yrs

₹ 10-11 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Chennai

1-6 Yrs

₹ 9-10 LPA

Application Engineer 2 at Amazon India Software Dev Centre Pvt Ltd

Chennai

1-5 Yrs

₹ 11-12 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

1-6 Yrs

₹ 3-8 LPA

Support Engineer at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

1-6 Yrs

₹ 10-11 LPA

Support Engineer, Amazon

Amazon India Software Dev Centre Pvt Ltd

1-6 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

1-9 Yrs

Hyderabad / Secunderabad

2d ago·via naukri.com

6-10 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

System Development Engineer, REALM

Amazon India Software Dev Centre Pvt Ltd

0-6 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

Support Engineer 1, ARTS IN

Amazon India Software Dev Centre Pvt Ltd

1-5 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

Data Integrations Support Specialist II

Amazon India Software Dev Centre Pvt Ltd

2-5 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

0-6 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

0-6 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

Support Engineer I, Amazon IN Payments

Amazon India Software Dev Centre Pvt Ltd

1-6 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

8-12 Yrs

Hyderabad / Secunderabad

2d ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

JOBS

Infosys

No Jobs

JOBS

Oportun

No Jobs

SALARIES

Ericsson

REVIEWS

Ericsson

No Reviews

REVIEWS

Ericsson

No Reviews

JOBS

Uplers

No Jobs

JOBS

Amazon

No Jobs

REVIEWS

Ericsson

No Reviews

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent