US Consultant

JOB DESCRIPTION:

Consultant

* Good English communication is required

* Should be Flexible with Night Shifts ( 9 PM - 5.30 AM )

Roles and Responsibility : 

1. is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. 
2. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.   

Competencies: 

1. Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Timeshare property, Claims Servicing & Claims Prevention etc.   
2. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks
3.   Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics
4.  Ability to display the culture of FTR (First Time Right) While processing orders
5.  Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively 

Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) 

Additional Information

Shift : Night Shift

Work mode : Work from office

Location : Bangalore & Salem