Senior Executive - People Operations (HRBP)

TRIARQ Health is a Physician Practice Services company that partners with doctors to run modern patient- centered practices so they can be rewarded for delivering high-value care. TRIARQs Physician-led partnerships simplify practices transition to value-based care by combining our proprietary, cloud-based practice, care management platform and patient engagement services to help doctors focus on better outcomes.

Industry Type: US Healthcare (IT services, Software Development, KPO)

Location: Navi Mumbai (Ghansoli) and Nashik

Division: People Operations

Shift: Flexible

Job Responsibilities:

The Senior Executive - HRBP will play a critical role in aligning HR initiatives with business goals, enhancing employee engagement, and driving organizational success.

1. Employee Relations & Conflict Resolution:

• Act as a trusted advisor to employees and managers by addressing grievances promptly and effectively. Facilitate conflict resolution to foster a harmonious and productive workplace

2. Data Management and Reporting:

• Ensure accurate and up-to-date maintenance of employee records and prepare comprehensive HR reports for management. Analyze HR metrics to identify trends and provide actionable recommendations for improvement.

3. Stakeholder Management:

• Partner with business leaders and managers to identify workforce challenges and deliver effective HR solutions. Serve as a liaison between employees and senior management, ensuring alignment with organizational goals and fostering a collaborative culture.

1. Employee Engagement & Retention:

• Conduct 30:60:90-day touchpoints with new joiners to ensure seamless integration. Administer regular engagement surveys and pulse checks to capture real-time employee sentiment. Analyze responses to collaborate with leadership on timely improvements.
• Implement structured career development programs and mentorship opportunities to enhance retention and foster employee growth.
• Execution of R&R initiatives with data-driven employee recognition initiatives that align with retention goals and encourage high performers.
• Conduct regular one-on-one sessions with employees every day to understand their concerns and provide support.
• Plan and execute monthly and seasonal events to foster a positive work environment.

1. Policies & Transitions:

• Facilitate smooth onboarding of new joiners by integrating them into the organization’s systems and culture, addressing initial concerns effectively. Ensure HR policies are clearly communicated, adhered to, and embraced in the right spirit by all employees.

6. Self-Starter and Accountability:

• Demonstrate a self-starter attitude by proactively addressing workforce challenges without requiring extensive supervision. Drive initiatives with a sense of urgency, deal with challenges objectively, and provide innovative solutions.

7. Change Management:

• Provide guidance on organizational change initiatives, ensuring smooth transitions and alignment with the company’s strategic objectives.

8. Define and Drive Success Metrics:

• Define and achieve measurable success metrics such as engagement scores, retention rates, onboarding effectiveness, grievance resolution times, and compliance to ensure alignment with organizational goals.

Qualifications and Skills:

• Experience: Minimum 6+ years as an HRBP in BPO/KPO and IT/ITES.
• Communication: Exceptional verbal and written communication abilities with a focus on clarity and professionalism.
• Employee Relations: Demonstrated expertise in grievance handling, retention strategies, and building strong interpersonal relationships.
• Organizational Skills: Strong ability to multitask, plan events, and manage priorities effectively.
• Stakeholder Management: Experience in building and maintaining strong relationships with senior leaders and employees.
• Proficiency in using HR software and tools for data management and BI reporting.

Experience Range: 6+ years

Number of positions: 1

Regular shift: 08:00 AM to 05:00 PM

Number of positions: 1

Mid shift: 02:00 PM to 11:00 PM

Employment Type:

Full time, permanent