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15 Travelex Jobs

Oracle Support Specialist

8-12 years

Mumbai

1 vacancy

Oracle Support Specialist

Travelex

posted 14d ago

Job Description

  • Provide functional and technical expertise and support for ORMC, including risk identification, compliance monitoring, and audit reporting.
  • Configure and customize ORMC solutions based on business needs.
  • Monitor, maintain, and troubleshoot ORMC functionalities, ensuring smooth operations.
  • Provide technical expertise to optimize risk management modules and Segregation of Duties (SoD)
  • Assist in ensuring compliance with internal controls and regulatory standards (e.g., SOX, GDPR).
  • Support testing, deployment, and performance optimization of ORMC updates and patches.
  • Develop and deliver training sessions to end-users on effective usage of Oracle Risk Management Cloud applications.
System Administration:
  • Manage user creation, role assignments, and data access requests in Oracle Cloud.
  • Monitor and remove terminated users, ensuring to remove from approval groups to prevent workflow failures.
  • User role removal for leavers/movers and ensure compliance with password policies.
  • Oversee system security and access control policies, ensuring appropriate role-based access.
  • Administer Oracle Cloud infrastructure and systems, ensuring optimal performance, security, and uptime.
  • Manage system access, security configurations, and user roles within Oracle Cloud applications.
  • Monitor system performance and resolve issues related to system crashes, slowdowns, or other technical problems.
  • Assist with backups, disaster recovery planning, and other critical systems management tasks.
  • Ensure proper configuration of Oracle environments (development, test, and production) to meet business requirements.
  • Coordinate regression testing of new patches before moving them to production
Team Management
Incumbent will be responsible for managing a team of ~10 Oracle professionals, direct and guide them and be accountable for their deliverables
Essential Skills
Qualify for this role, the candidate must have:
  • Experience: 10+ years of experience in supporting and administering Oracle Cloud applications, specifically Oracle Risk Management Cloud (ORMC).
  • Strong knowledge of Oracle Cloud architecture, configuration, and system administration.
  • Familiarity with Oracle Risk Management processes, including risk assessment, control management, and audit workflows.
  • Experience with Oracle Cloud security, user management, and troubleshooting.
  • Strong problem-solving and analytical skills
  • Ability to lead a team

Employment Type: Full Time, Permanent

Read full job description

Prepare for Support Specialist roles with real interview advice

Top Travelex Support Specialist Interview Questions

Q1. describe an accounting process you've developed or improved when facing a tight deadline, how do you react ? how do you organize and priorit ... read more
Q2. process for verifying journal entries
Q3. Tell me about your self what type of accounting software programs are familiar with?
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What people at Travelex are saying

What Travelex employees are saying about work life

based on 183 employees
75%
72%
77%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Travelex Benefits

Health Insurance
Cafeteria
Free Transport
Work From Home
Team Outings
Soft Skill Training +6 more
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Travelex Mumbai Office Locations

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Mumbai Office
Travelex India Pvt Ltd, 2nd Floor, Paradigm Towers, A Wing, Mindspace, Malad West Mumbai
Maharashtra 400064
Mumbai Office
Travelex India Pvt Ltd, Ground Floor, R - 154, Ganeriwala House, Opposite Jw Merriott, Juhu Tara Road Mumbai
Maharashtra 400049

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