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9 Travelexic Jobs
Oracle Support Specialist (Sr Manager)
Travelexic
posted 5d ago
Job Role Insights
Key skills for the job
Job Description
- Provide functional and technical expertise and support for ORMC, including risk identification, compliance monitoring, and audit reporting.
- Configure and customize ORMC solutions based on business needs.
- Monitor, maintain, and troubleshoot ORMC functionalities, ensuring smooth operations.
- Provide technical expertise to optimize risk management modules and Segregation of Duties (SoD)
- Assist in ensuring compliance with internal controls and regulatory standards (e.g., SOX, GDPR).
- Support testing, deployment, and performance optimization of ORMC updates and patches.
- Develop and deliver training sessions to end-users on effective usage of Oracle Risk Management Cloud applications.
System Administration:
- Manage user creation, role assignments, and data access requests in Oracle Cloud.
- Monitor and remove terminated users, ensuring to remove from approval groups to prevent workflow failures.
- User role removal for leavers/movers and ensure compliance with password policies.
- Oversee system security and access control policies, ensuring appropriate role-based access.
- Administer Oracle Cloud infrastructure and systems, ensuring optimal performance, security, and uptime.
- Manage system access, security configurations, and user roles within Oracle Cloud applications.
- Monitor system performance and resolve issues related to system crashes, slowdowns, or other technical problems.
- Assist with backups, disaster recovery planning, and other critical systems management tasks.
- Ensure proper configuration of Oracle environments (development, test, and production) to meet business requirements.
- Coordinate regression testing of new patches before moving them to production
Team Management
Incumbent will be responsible for managing a team of ~10 Oracle professionals, direct and guide them and be accountable for their deliverables
Essential Skills
Qualify for this role, the candidate must have:
- Experience: 10+ years of experience in supporting and administering Oracle Cloud applications, specifically Oracle Risk Management Cloud (ORMC).
- Strong knowledge of Oracle Cloud architecture, configuration, and system administration.
- Familiarity with Oracle Risk Management processes, including risk assessment, control management, and audit workflows.
- Experience with Oracle Cloud security, user management, and troubleshooting.
- Strong problem-solving and analytical skills
- Ability to lead a team
Employment Type: Full Time, Permanent
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