Senior Site Reliability Engineer

We are seeking a senior Service Reliability Engineer who will be responsible for improving and maintaining a software development, test and live infrastructure and services. The ideal candidate will be self-motivated, articulate, have experience with Linux and other *NIX derivatives, and is comfortable working in a fast-paced software development environment. Your primary mission as a SRE engineer is working closely with the Development, Technical Operations, Quality Assurance, and Product Management teams.

Responsibilities:

Support Healthcare Analytics Cloud, a mission critical, platform in production and development environments
Identify and drive improvements in infrastructure and system reliability, performance, monitoring, and overall stability of the platform

Capacity planning and demand forecasting to meet systems demand, identifying performance bottlenecks and devising tuning improvements

Build tools and automation that eliminate repetitive tasks and prevent incident occurrence

Create and maintain operational runbooks and documentation

Participate in 24x7 operational support and on-call rotation shifts

Qualifications:

Minimum of 4+ years of production applications and systems support

Experience supporting, analyzing and troubleshooting large-scale distributed mission critical systems

Systematic problem-solving approach and strong sense of ownership to drive problems to resolution

Experience configuring and managing web servers (Apache, Tomcat, Nginx) and RESTful web service applications

Strong knowledge of Linux systems administration and architecture

Experience with configuring, managing and supporting AWS environments

Proficiency working with Amazon Web Services (AWS) like EC2, EBS, ELB, S3, Route 53, RDS, Redshift and EMR in a highly available and scalable production environment

Experience with continuous integration and deployment automation tools such as Jenkins, Harness, AWS CloudFormation, Salt, or Puppet, Chef, Ansible Experience with SQL (MySQL, PostgreSQL) Experience with open source technologies (Kafka, Hadoop, HBase, Zookeeper, Oozie)