Transcom - NOC Engineer - Routing & Switching (2-5 yrs)

Title : NOC Engineer (2-5 years of experience)

Location : Jaipur, India

Number of Positions : 20

Shift Timing : US/Rotational Shifts

Week Offs : 5 working days, 2 week offs

Job Description :

Who You Are :

- You have excellent judgment and the ability to work independently in a fast-paced, startup-like environment.

- You possess strong analytical thinking skills and have experience using data to identify trends and make informed decisions that produce actionable results.

- You excel at multitasking and can handle multiple priorities efficiently.

- You have a keen eye for detail and demonstrate a high level of conscientiousness in your work.

- You possess strong communication skills to collaborate effectively with both customers and coworkers.

- You are process-oriented and thrive in organizing tasks to help teams run more efficiently.

What You'll Do :

- Monitor a 24/7 platform, including network traffic and alerts.

- Respond to network outage alerts and perform initial troubleshooting.

- Collaborate with internal and external cross-functional teams to resolve platform-affecting issues.

- Ensure that all issues are clearly tracked, updated, and documented to ensure resolution.

Experience Required :

- A Master's/ Bachelor's degree in Computer Networking, Mathematics, or Computer Science.

- 2 to 4 years of relevant experience in a similar role.

- Experience working in a Linux environment.

- Strong understanding of Layer 2 and Layer 3 networking (routing and switching).

- Proficient knowledge of TCP/IP in internetworking communications.

- Strong analytical and problem-solving skills with the ability to gather, synthesize, and summarize data effectively.

- Excellent verbal and written communication skills.

- Ability to collaborate, prioritize, and solve problems in a fast-paced, dynamic environment.

- Experience with Slack or Teams as a primary communication tool within a company.

Preferred Experience :

- Previous experience in a NOC (Network Operations Center) environment.

- Cisco/Juniper network certification.

- Experience troubleshooting wireless connections.

- Familiarity with Jira Ticketing for issue tracking.

Interview Process :

1. HR Round

2. OPS Round 1

3. OPS Round 2

4. Client Round (For a few profiles, only OPS 1 & OPS 2 will be conducted)

Training Duration :

- 15 days Classroom Training

- 15 days On-the-Job Training (OJT)

If you are passionate about network operations and enjoy working in a dynamic, fast-paced environment, we encourage you to apply for this exciting opportunity to join our team in Jaipur!