Area Service Manager

Role & responsibilities

1. To ensure Preventive Maintenance of Instruments.

2. To attend breakdown calls.

3. To achieve AMC/CMC targets.

4. To maintain records of spares in respective territories. - However record should be maintained in the system - not with individual.

5. Timely despatch of spares to HO.

6. To refurbish instruments in the territory assigned.

7. To ensure timely follow up for Payment.

8. To support customer for application support.

9. To install instruments & impart training to customers.

10. To promote contracts, QC and consumables and achieve individual target.