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Engaged Employer

Transact Global

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3.7

based on 108 Reviews

3 Transact Global Jobs

Customer Support Representative

Transact Bpo Services India

3.7

based on 108 Reviews

1-3 years

₹ 1 - 2.2L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Customer Support Representative

Transact Global

posted 20d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Entry Customer Service Customer Support Export Documentation Customer Interaction

Job Description

The Customer Support Representative is the first point of contact for customers seeking assistance via phone. They are responsible for providing excellent customer service, resolving inquiries and issues, and ensuring customer satisfaction.°Education: High school diploma or equivalent required. Bachelor's degree preferred. Experience: o Prior experience (1+ years) in a customer service role preferred. o Call center experience is a plus°

Employment Type: Full Time, Permanent

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Transact Global Interview Questions & Tips

Prepare for Transact Global Customer Support Representative roles with real interview advice

What people at Transact Global are saying

3.6

Rating based on 7 Customer Support Representative reviews

Anonymous · Customer Success, Service & Operations in Bangalore / Bengaluru

Likes

I liked the training part as it was the good thing , as covered everything and made us understand plus the employees can be good to interact with sometimes also the the TL which I had were great so had no issues with

Dislikes

Its quite small and even the canteen is not at all plus some supervisor can be quite annoying and would target you for the things you would do your own way and wont agree with them and I had an experience where I was forced to work on multiple thing at a time even though I had no idea or time for those tasks , This problem is not wit..Read More