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25 Trainer Jobs in Pune

Trainer

2-4 years

Pune

1 vacancy

Trainer

Wipro

posted 21d ago

Job Role Insights

Flexible timing

Job Description

Role Definition

The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way

Roles and Responsibilities

The trainer plays a pivotal role from start to end of the Domain training that includes the following:
1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team
2. Deliver Generic Domain Specific Modules along with up skilling resources on process.
3. Structure On boarding Training requirements, Pre Process, Customer Visits etc.
4. Ensure that all new employees go through the defined new learning path for their respective roles in the account
5. Deliver pre-process and process training for new employees
6. Support new hires during OJT and GO-live
7. Provide refresher and remedial training for existing employees
8. Ensure all regulatory requirements are complied with from time to time
9. Maintain trainee data and information
10. Generate training reports from time to time
11. Support any administrative tasks like trainee roster and scheduling etc.
12. Create/Customize training content for delivery
13. Provide feedback and coaching to analysts on the floor
14. Take ownership for improvement in analysts performance
15. Analyze training needs for employees working for the account.
16. Responsible for account level Training metrics
17. Responsible for adhering to training standardization guidelines defined by the BU Training Function
18. Responsible to work with ops to bridge gaps during training.

Certifications and Assessments

Standard Trainer Assessment & Domain Certification
B2 - Domain Process Training Certification

Education

Graduate

Knowledge

Must Have
1 Good Hands on system & applications expertise
2 Fluent in English language skills
3 Excellent Communication and presentation Skills
4 Good Customer interaction skills
5 PC literate with good system navigation skills
6 Good Data input skills
7 MS Office (Excel, Word, Outlook) skills - Basic
8 Task Management & Organization skills
9 Problem solving skills
10 Professional experience in Industry environment
11 Ability to engage with the client and run/lead workshops
12 Excellent Facilitation and influencing skills

Good to have
- Advanced Research Skills
- Content Design & Development Skills
- Experience in handling LMS activities

Experience

Must Have
1. A Deep Knowledge of the Business
2. The Ability to Measure and Assess Staff Training Needs
3. Strong Communication and Interpersonal skills
4. A Passion for Continuous Learning
5. Innovative Thinking
6. Embrace Efficiency

Good to have
Prior experience in similar role
ID Certification and Technical Skills

Behavioral Skills and Attributes

Assertive Communication
Conflict Resolution Mindset
Able to balance work and life
Good Time Management
Self-improvement Mindset
Good Stress Management/Resilience
Patience


Employment Type: Full Time, Permanent

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What Trainer at Wipro are saying

3.3
 Rating based on 29 Trainer reviews

Likes

Enjoy the offer letter and on time salary only positive.

Dislikes

Completely horror show in GDO account. No transparency in management. Few lazy individuals how are being in account like more than 10+ yrs they are leading the account like their own business. HR 👎🏻 HR never care about the employee concern where found managers are arrogant in work culture. More over HR is most active on raising PIP and PAP rather than findings and understanding.

  • Skill development - Poor
  • +5 more
Read 29 Trainer reviews

Trainer salary at Wipro

reported by 242 employees with 2-9 years exp.
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₹2 L/yr - ₹9 L/yr
15% more than the average Trainer Salary in India
View more details

What Wipro employees are saying about work life

based on 53.3k employees
64%
72%
63%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wipro Benefits

Submitted by Company
Family and Parenting
Perks and Benefits
Health Care & Insurance
Financial & Retirement
Professional Support
Vacation and Time off
Submitted by Employees
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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Doddakannelli, Sarjapur Road, Bengaluru Bengaluru
560035
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