Executive - Sales - Jewellery (0-2 yrs)

Functional Parameters :

1. Sales Lead Generation: Actively pursue sales opportunities to meet or exceed sales targets set by the company.

2. Customer Interaction and Satisfaction: Build and maintain strong relationships with customers, understanding their needs and ensuring high levels of satisfaction with products and services.

3. Tour-Based Sessions for Customer Insights: Conduct tours or visits to customers to gather insights into their preferences, trends, and feedback on products and services.

4. Customer Performance Analysis: Analyze customer buying patterns, preferences, and behavior to identify opportunities for up-selling, cross-selling, and improving overall performance.

5. Customer Segmentation: Segment customers based on various criteria such as demographics, buying behavior, and preferences to tailor sales and marketing strategies accordingly.

6. Grievance Management and Resolution: Address customer complaints and concerns promptly and effectively, working towards satisfactory resolution and maintaining positive relationships.

7. Coordinate with Dispatch and Billing Department: Liaise with internal departments to ensure timely dispatch of orders and accurate billing processes.

8. Market Trends Analysis: Stay updated on industry trends, competitor activities, and market dynamics to adapt sales strategies accordingly.

9. Old Customer Retention: Implement strategies to retain existing customers, including loyalty programs, special offers, and personalized services.

10. Regular Customer Audit: Conduct periodic audits of customer accounts to assess satisfaction levels, identify areas for improvement, and address any issues proactively.

11. Tracking and Dispatch of Orders: Monitor the progress of orders from placement to delivery, ensuring accuracy and timeliness.

12. Trip Planning and Reporting: Plan sales trips efficiently, maximizing coverage and productivity, and report activities to the reporting officer or CRM system as required.

13. Monthly Visits: Maintain a regular schedule of visits to existing and potential customers to nurture relationships, gather feedback, and drive sales.

Motivational Parameters: At ACPL LLP, we take pride in fostering an inspiring work culture that promotes growth, teamwork and excellence.

Career Graph: Joining ACPL LLP means becoming an integral part of a vibrant team dedicated to uplifting the silver jewellery industry.

As Sales Executive you will be at the fore front of shaping our success and making a lasting impact on the jewellery community. At ACPL LLP, we value talent development and provide a platform for sustainable career growth.