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Toll Group
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9 Toll Group Jobs
Logistics Associate
Toll Group
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Ensuring management of refugee clients, and their families understanding the service , scope and case life cycle including the management of, and attendance at, critical service appointments.
- Attendance at the Australian High Commission in New Delhi to take possession of IMMI Cards and to ensure these are safely held and distributed to assigned refugees prior to travel to Australia.
- Partner with all subcontractors in India to ensure the services provided are of the highest standard and in line with contractual requirements.
- Support your Case Manager colleagues with client contact as requested by, and in liaison with, Case Managers, explaining service scope and in-country administration.
- Provide direct, in-person support at service appointments when this is required, this might include IMEs, DHCs, Exit Visa Applications and Airport Departure
- Ensure that the unique needs of the Refugee and Humanitarian Visa clients are always a factor in the delivery of all services.
- Working knowledge of supply chain process fundamentals, including service monitoring and evaluation.
- Previous experience in delivery services within a Supply Chain or Logistics framework.
- Good interpersonal skills to build effective working relationships with the stakeholders.
- Be a clear, frequent and pro-active communicator with a high standard of written and oral business language skills in Hindi and English. (ability to speak one of the languages of our refugee cohorts would be looked upon favourably, e.g. Dari, Pashto, Hazaragi or other)
- National Passport and the ability to travel domestically and internationally within your region.
- Able to work flexible hours recognising that some services may be delivered outside of regular business hours (essentially Airport related activities)
- Experience : 3- 5 years
Employment Type: Full Time, Permanent
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Toll Group Benefits
Health Insurance 
Free Transport 
Soft Skill Training 
Job Training 
Work From Home 
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