Researcher (Market Study & Analysis)

• Build strong relationships with stakeholders and understand their business needs and challenges
• Identify proper sources and channels of data collection
• Ensure that the identified data sources make sense in terms of requirement ecosystem
• Manage important parts of research project, including survey design, data collection, compliance, quality assessment
• Analyzing market trends/factors and interpreting statistical results using quantitative techniques
• Serve as research and evaluation lead for various market analysis, program evaluation, and qualitative research work
• Work with clients and internal departments on the facilitation of different data sets
• Provide on-site research and evaluation consultation support for site visits, trainings
• Present as subject matter expert and report owner at meetings
• Design and execute qualitative research projects to support marketing, product, and cross-functional teams on a wide variety of domains, including customer needs, segmentation, product design, and customer communications
• Define research methodology and effectively turn insights into actionable recommendations
• Conduct strategic market research as requested and required on competitors, targeted customers, industry trends, and available resources to make recommendations on market approaches
• Continuously monitor the market evolution, pre-empt/forecast market dynamics, and provide in depth recommendations to the business on how to act
• Extract, analyze and interpret continuous data for the cluster and synthesize into a clear and compelling story that drives action

• Proven ability in designing and executing, often complex, research projects to address various business topics, across customer satisfaction/loyalty, attitudes/behaviors, product development, brand positioning, usability, customer journey, messaging/value proposition, social media listening
• Strong skills in conducting descriptive statistics (e.g., frequency, cross-tabulation, significance testing, analysis of variance, correlations) and knowledge of advanced analytics (e.g., logistic regressions, factor analysis, cluster analysis, conjoint design, max-diff)

Preference

• Proven hands-on technical skills including an analytical package (R, Matlab, SAS, Weka) big data processing tools (Hadoop, Java)
• Advanced working experience and application of SAS, STATA, and/or analysis programs
• Documented experience of support in writing, pursuing, and winning business development efforts
• Significant documented publication and presentation experience
• Solid knowledge and experience with a broad array of research methodologies

General Skills

• Fluency in English, written and spoken.
• Excellent communication skills to deliver strong messages and presentations to high level management
• Energetic, self-motivated and has a positive attitude