Ecommerce Coordinator

Job Summary:.

As a Ecommerce Coordinator, you will play a vital role in supporting our e-commerce operations.

This entry-level position is designed to provide you with hands-on experience and training in various aspects of e-commerce, including product listings, digital marketing, customer support, and order processing.

You will work closely with experienced professionals in the field and gain valuable insights into the e-commerce industry..

Key Responsibilities:.

Product Listing and Management:.

Assist in creating and optimizing product listings on our e-commerce platform..

Ensure accurate and up-to-date product information, including images, descriptions, and pricing..

Digital Marketing Support:.

Collaborate with the marketing team to execute online marketing campaigns, including email marketing and social media promotions..

Monitor and report on the performance of digital marketing initiatives..

Customer Support:.

Respond to customer inquiries and resolve issues in a timely and professional manner..

Assist in maintaining high levels of customer satisfaction through effective communication..

Order Processing:.

Support order fulfilment processes, including order verification, packaging, and shipping coordination..

Maintain accurate records of orders and inventory levels..

Data Analysis:.

Assist in analysing e-commerce data and generating reports to identify trends and opportunities for improvement..

Participate in brainstorming sessions to develop strategies for business growth..

Cross-Functional Collaboration:.

Work closely with various departments, including sales, marketing, and logistics, to ensure seamless e-commerce operations..

Collaborate with colleagues to implement best practices and share insights..

Training and Development:.

Participate in training sessions and workshops to enhance your e-commerce knowledge and skills..

Stay updated on industry trends and best practices..

Qualifications:.

Bachelor's degree in business, marketing, or a related field (or currently pursuing one)..

Strong written and verbal communication skills..

Basic understanding of e-commerce platforms and digital marketing concepts is a plus..

Excellent organizational and time management skills..

Detail-oriented with a commitment to accuracy..

Ability to work effectively both independently and as part of a team..

Eagerness to learn and adapt in a fast-paced environment..

Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)..

Benefits:.

Competitive salary and potential for growth within the company..

Training and mentorship from experienced e-commerce professionals..

Exposure to a dynamic and evolving industry..

Department: Ecommerce.

Location: Noida.

Job Type: Full-Time.

Shift: Night Shift Only.

Industry Type: Supply Chain & Logistics.