Senior Business Process Manager

Role Summary

This job collaborates across client teams and is responsible for uncovering, synthesizing, analyzing and presenting critical information, supporting the team to identify insights and shape recommendations. Beyond the fact base, form a clear point of view to share back with team and the client. This incumbent provides support to the team in providing day to day client service and analytical support

Responsibilities

Ownership of end-to-end analysis requests, including advising on data nuances, providing suggestions on methodology, and preserving the security and integrity of the data.

Define the design and layout of each analysis, interfacing with the client to ensure data accuracy and quality, performing

market research and data analysis.

Support client and customer immersion activities, including stakeholder interviews, market research, customer and branding experience audits.

Create compelling presentations with a solid point of view, whether in PowerPoint slides or other formats.

Other related duties as assigned.

Education Qualification

Bachelor's degree in business, Engineering or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree

Must Have

9+ years of overall experience

Primary skillset of Business Consulting experience and a secondary skillset of Project Management

1 year in Strategy, Operations, Mergers and Acquisitions, or Human Capital Practice in a Consulting firm or other professional environment.

3 years of Organizational Development / General Management

Ability to synthesize analysis, recommend actions and prioritize next steps

Demonstrate ability to exercise initiative, independent judgment, and be a self-starter

Advanced knowledge of Excel and proficient in PowerPoint

Strong written and oral communication skills

Solid organizational skills and meticulous attention to detail

Demonstrated ability to use complex and interrelated data to generate insights

Good to Have

3 years of working in complex, matrixed environments or working in/across multiple business

3 years in the Healthcare/Insurance, Consumer or Retail Industry

APM Agile Project Management

Shift Requirement

Willing to work in night shifts (3.00 PM to 12.00 AM)