Lead SDET

We, at ThoughtSpot, are looking for an Lead Automation Engineer. You will build and work with a highly skilled customer experience team whose mission is to alleviate the experience of all ThoughtSpot customers across its products and offerings. This team works with all product, engineering and customer teams across ThoughtSpot, It is responsible for enhancing customer experience by building automation frameworks and tools, defining right quality processes and gates by acting as an owner for QA practices at ThoughtSpot.

Responsibilities:

Oversee release-over-release performance testing activities, benchmarking, triage to identify and address performance bottlenecks and areas for improvement. Maintain and enhance Performance benchmarking frameworks to ensure their sustainability and effectiveness. Extend API coverage and workflow coverage to enhance the depth and breadth of performance benchmarking. Conduct performance benchmarking for customers, providing recommendations based on cluster sizing and other relevant factors. Engage with customers to address performance issues and service crashes, developing customer profiles to better understand their needs and challenges. Analyze customer-reported defects and issues, identifying trends and patterns to inform future testing and development efforts. Collaborate with cross-functional teams to test and replicate customer test beds in solution environments. Analyze customer profile, replicate those profile in house as testbed and conduct endurance tests.

Requirements:

Great! If you have these as well:

What makes ThoughtSpot a great place to work

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that s right for you.

ThoughtSpot for All

Building a diverse and inclusive team isnt just the right thing to do for our people, its the right thing to do for our business. We know we can t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.