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Thermo Fisher Scientific

Compare

3.9

based on 802 Reviews

156 Thermo Fisher Scientific Jobs

Engineer II, Field Service

PPD

3.9

based on 802 Reviews

2-7 years

Chennai

1 vacancy

Engineer II, Field Service

Thermo Fisher Scientific

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Service Engineering Training Gas Chromatography CCTV Monitoring Spare Parts

+ 3 more

Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Various outside weather conditions

Job Description

Position Summary

As an Engineer II, Field Service at Thermo Fisher Scientific, youll be at the forefront of our mission to deliver world-class service to our customers. This is an outstanding opportunity to work with dedicated individuals and brand new technology. Your hard-working nature will help us continue to compete as a pioneer in the scientific community.

Key Responsibilities

Provide technical service, installation, operation, training, demonstration, and repair of GCMS, GC analyzers, GC equipment, and HPLC to Thermo Fisher customers.
Demonstrate excellent technical proficiency in the Gas Chromatography product line.
Install products at client premises and demonstrate features related to 21 CFR compliance under the CDS software.
Deliver training and technical advice on instrument use, ensuring optimum performance.
Investigate difficulties, tackle faults, and provide solutions or arrange for repairs.
Act as a communication link between customers and Sales and Marketing teams.
Monitor repairs, suggest product improvements, and provide regular customer visits.
Assist with spare parts requirement monitoring and equipment maintenance.
Achieve assigned spares and service revenue targets by promoting contracts, PM kits, instrument upgrades, and software upgrades.
Travel extensively within the territory and potentially outside territory if required.

Qualifications

Proven experience in a field service engineering role within the scientific industry.
Strong technical knowledge of GCMS, GC analyzers, GC equipment, and HPLC.
Outstanding troubleshooting and problem-solving skills.
Ability to communicate effectively with diverse teams and customers.
Willingness to travel extensively.

Why Join Us?

At Thermo Fisher Scientific, we are determined to help you succeed. We offer a collaborative and inclusive environment where your contributions are valued. Be part of an ambitious team that strives for excellence and innovation every day. Join us and help us make a positive impact on the world.

Employment Type: Full Time, Permanent

Read full job description

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