Product Content Team Lead - APAC

As a Product Content Team Lead on the Digital Content Platforms team, you will supervise the day-to-day product content authoring of a small group of content professionals with support from the US-based Content Manager. Your work will include prioritizing and managing new product content and content updates, as well as collaborating with internal and external partners to improve content health and ensure the highest level of quality. We are looking for a collaborative content professional with a strong understanding of digital product content, experience leading multiple projects simultaneously, and excellent attention to detail. To be successful in this role, you must have outstanding communication and project management skills, exercise good judgment in prioritizing team projects, and constantly seek out opportunities to improve product content performance and processes.

• Supervise, coach, and train a small team of product content professionals
• Partner with collaborators to collect product specifications and relevant data/metadata to synthesize into highly structured product descriptions
• Ensure product data is structured appropriately, and that formatting is applied to support global websites
• Confirm content is consistent with corporate style requirements and brand guidelines and in compliance with Legal requirements (domestic and international)
• Review accuracy of taxonomy categorizations to ensure products contain applicable specifications (attributes)
• Encourage self-service reporting by collaborating with business groups to identify and prioritize content backfill to improve Search Engine Optimization (SEO)
• Communicate effectively with business partners, IT and other colleagues for on-time content delivery
• Learn and apply process improvement strategies including PPI (Practical Process Improvement)

• Bachelors degree in Technical Writing or a scientific field
• 1-2 years of experience managing a team
• 5+ years of experience developing and maintaining content within content management systems
• Solid understanding of Microsoft Office programs, specifically Excel and Access, to work with and analyze large data sets

• Outstanding attention to detail
• Working knowledge of scientific terms/abbreviations and HTML formatting is a plus
• Strong spelling, grammar, and writing skills
• Self-motivated and able to work both independently and as part of a collaborative team
• Strong project and time management skills, including the ability to balance multiple tasks and time-critical situations
• Outstanding verbal and written communication skills and ability to clearly convey project progress and timelines
• Strong problem-solving skills and the flexibility to adapt to changing priorities

This position does not offer relocation benefits