YoginiSrishti - Executive - Telesales (0-3 yrs)

Key Responsibilities:

- Manage incoming sales inquiries and coordinate with potential customers via telephone, maintaining a high level of professionalism and responsiveness while handling 50+ calls daily. Track all communication in the CRM system and ensure timely follow-up.

- Support the sales team by scheduling appointments, maintaining customer records, and coordinating with other departments to resolve customer queries and expedite sales processes. Prepare and distribute daily call reports and sales activity summaries.

- Process sales orders accurately, including verifying order details, coordinating with inventory management, and communicating delivery timelines to customers. Monitor order status and proactively address any potential delays or issues.

- Develop and maintain strong relationships with existing customers through regular telephone contact, identifying up-selling opportunities, and ensuring customer satisfaction throughout the sales cycle.

Skills and Competencies:

- Outstanding communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Excellent time management and prioritization skills

- Detail-oriented with high accuracy in data entry and order processing

- Ability to work independently and as part of a team

- Professional phone manner and customer service orientation

- Prior experience in telephone sales or customer service

- Knowledge of sales processes and best practices

- Experience with sales reporting and analytics

- Multilingual capabilities are a plus

- Excellent verbal communication and telephone etiquette

- Proficiency in CRM software and Microsoft Office Suite

- Strong organizational and multitasking abilities

- Experience in managing customer relationships and handling inquiries professionally

Qualifications:

- Any Graduate / Bachelor's degree in Business Administration, Sales, Marketing, or related field.

- Preferably from a Health n Wellness Industry

- 100% Full Time job from Work from Office

Office Location: Noida sector 65 (Nearest Metro Noida Sec 62)

Interested may apply or contact 9810976103