Associate - Client Relationship - NGO (0-1 yrs)

Job Title : Client Relationship Associate (CRA)

Job Location : A100, Sector 4, Noida (Near Sector 16 Metro Station).

Salary : - 15,100/month (inclusive of ESI Card)

Experience : Freshers

Qualifications : Minimum 12th

Terms : Permanent - Onsite

Position Overview:

We are looking for enthusiastic and driven individuals to join our team as Client Relationship Associates (CRA) at The OmniJobs. This role presents an excellent opportunity for freshers who possess strong communication skills and a desire to build a successful career in client relations. The CRA will be responsible for establishing and nurturing strong relationships with potential clients, ensuring client satisfaction, and contributing to the overall growth and success of the organization.

Key Responsibilities:

Client Engagement: Engage with potential clients via phone calls to build and maintain long-term relationships.

Effective Communication: Articulate the organization's goals, initiatives, and offerings clearly and effectively to clients.

Client Query Resolution: Address client queries promptly and provide accurate and timely solutions to maintain a high level of client satisfaction.

Record Keeping: Maintain accurate and up-to-date records of all client interactions and ensure timely follow-ups.

Collaboration: Work closely with the team to achieve daily, weekly, and monthly targets. Ensure that all team goals are met with efficiency and accuracy.

Required Qualifications & Skills:

Education: Minimum qualification of 12th Pass or Graduation completed.

Experience: Freshers are welcome to apply.

Skills:

- Excellent verbal communication and interpersonal skills.

- Strong ability to engage with clients over the phone in a friendly and professional manner.

- Proficiency in basic computer operations (MS Office, email communication).

- Ability to work effectively within a team environment.

Compensation & Benefits:

Salary: - 15,100/month (inclusive of ESI Card).

Attendance Bonus: - 500/month.

Incentives: Attractive incentive structure based on individual and team performance.

Why Join Us?

Impactful Work: Opportunity to work with a reputable NGO and contribute to meaningful initiatives.

Training & Growth: Comprehensive training and support provided to freshers, enabling them to excel in the role and advance their career.

Work Environment: A positive, dynamic, and inclusive work culture that values teamwork and personal growth.

If you are passionate about building relationships, delivering excellent customer service, and working in a collaborative environment, we encourage you to apply and be a part of our growing