Senior Account Manager

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What Youll Do

• Manage and grow a roster of key agency accounts in the West and South Regions of India.
• Able to travel 10 to 20% of the time, as per the requirement of primary clients in Mumbai market
• Work closely with the Trading team to rapidly onboard new customers.
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.
• Have a real customer / client focus and be dedicated to meeting their expectations and requirements.
• Clearly identify, communicate, and offer solutions for problems, spend blockers, and future threats or opportunities. Escalating challenges appropriately.
• Be confident in speaking to agency leadership and also to planning teams; regularly participate in upselling (i.e. channel capabilities, shifting budget from direct to programmatic, savings analyses, agency threats and opportunities).
• Work with Sales team to upsell clients through utilizing your knowledge of the clients’ business and our platform to make good client recommendations.
• Participate in the advocation for, testing, reviewing, and providing detailed feedback for products that help add value for our clients.
• Be able to present a compelling story to our clients. Adapting to what the client needs to see, balancing the right amount of information; right level of abstract and adapting to different levels in the client org.

Who You Are:

• Bachelor’s Degree with at least 9 years of online advertising experience, with at least 5 years of client-facing experience.
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus.
• Experience managing CPA, CPC, and CPM marketing campaigns.
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
• Effective time management skills - ability to prioritize and meet deadlines.