Prepare and Provide Necessary Sales/Inventory Data Reports
Backend Support, Record-keeping, Deadlines
Process orders received on the online platform, including arranging shipments, handling customer service issues, and updating records
Track order details to ensure accurate and efficient fulfillment
Enter order details into computerized ERP systems to track costs and profits
Communicate with customers about order status and shipping details as required
Answer questions about order status, shipment schedules, and product information to resolve customer concerns
Review order forms to ensure all required information has been provided
Requirements
Language: Working knowledge of English, Gujarati, and Hindi
Communication: Possess good communication skills (verbal & written)
Technical: Proficient in MS Office, with expertise in operating Outlook and Excel
Good typing speed
Good technical knowledge of the product, preferably in the manufacturing industry
A minimum of 1 year of experience is preferred
Join our dynamic team at The Steefo Group and play a crucial role in supporting our sales efforts with top-notch back-office support. We re dedicated to delivering excellence in service and ensuring customer satisfaction every step of the way. Apply now to kickstart an exciting career journey with us and be part of a winning team!