Senior SAP Ariba Consultant (1-2 yrs)

Senior SAP Ariba Consultant.

Location : 100% Remote Work.

Duration : Long Term Ongoing.

Flexible Work Schedule.

Overview :

We are seeking a skilled Ariba Support Consultant to work closely with business partners, ensuring smooth onboarding and effective use of the SAP Ariba platform.

- This role focuses on providing technical and functional support for SAP Ariba modules.

- The consultant will work with end-users, troubleshoot issues, manage system configurations, and ensure seamless integration with the client's procurement processes.

- This role requires hands-on expertise in SAP Ariba along with excellent problem-solving and customer service skills.

- The consultant will act as a liaison between internal procurement teams & SAP partners, helping drive the success of Ariba deployment and adoption.

Qualifications :

- 5-7 years of experience working with SAP Ariba as a functional consultant.

- Expertise in at least one SAP Ariba module (e.g, Procurement, Sourcing, Contracts, Supplier Management).

- Strong understanding of procurement and supply chain processes.

- Proven track record of training and supporting external partners on technical platforms.

- Excellent communication skills, both verbal and written, with the ability to work effectively with partners and internal stakeholders.

- Excellent problem-solving skills and ability to work under pressure.

- SAP Ariba certification is a plus.

- Ability to work well in a fast-paced environment.

- Enjoys and thrives on performing multiple tasks and responsibilities at once.

- Strong ability to listen to and work with partners in real-time to resolve issues.

- Can do attitude and team player.

Key Responsibilities :

Partner Enablement :

- Provide guidance and training to partners on using Ariba modules such as Procurement, Contracts, Sourcing, and Supplier Management, etc.

Technical and Functional Support :

- Offer first-level and second-level support to SAP partners for system-related queries and issues.

- Troubleshoot and resolve product related functional/technical issues.

- Coordinate with SAP Ariba Demo Build Team for complex issues that require deep dive analysis and escalations.

User Training and Documentation :

- Train end-users on the effective use of SAP Ariba modules (e.g, Ariba Procurement, Ariba Contract Management, Ariba Sourcing, etc.

- Develop and maintain user guides, FAQs, and process documentation.

- Act as the go-to resource for partners for best practices related to procurement activities on Ariba.

System Configuration and Maintenance :

- Manage and configure Ariba modules based on business requirements.

- Perform routine system testing and maintenance.

- Provide input on process improvements to enhance the partner experience.

Continuous Improvement :

- Identify areas for process improvements and provide recommendations to enhance system performance.

- Stay updated with new features and releases from SAP Ariba and advise stakeholders on potential benefits.

- Drive partner adoption by building strong relationships and ensuring partner satisfaction with the system.