Gold Appraiser

Role & responsibilities

Job Description: (Pl mention detailed profile)

• 
  
• Should be able to handle walk-in customers.
  
• • Adherence to the administrative process & policies of the organization is a must
  
•      Ability to understand needs & interests of the customers and cater to the same.
  
• • To guide & provide the customers with all the required information about loans & scheme
  
•       Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
  
• Keeping the existing customers up dated with their existing account details.
  
•      Must be able to identify quality & purity of Gold in any form by manual process.
  
•      Calculation of Gold valuation pledged by customer.
  
•      Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
  
• Adherence to the administrative processes, norms, policies & discipline of the organization is a must
  

Job Specification: (should contain qualification requirement, experience background, any specific certification)

Key Competencies:

• Good verbal communication
  
• Interpersonal skill
  
• Negotiation skill
  
• Convincing skill
  
• Customer Service skill
  
• Good follow up skills
  
• Gold valuation skill
  
• Educational and Professional Qualification Requirements
  
• Minimum: Graduate
  
• Beneficial/Desired: MBA from tier 3 college
  

Preferred candidate profile local candidate would be preferred.